We highly value your feedback! Let us know your thoughts, inquiries, and concerns so we can further
improve our products and service! Send us a message and we’ll get back to you as soon as we can.
Monday to Friday 08:00 AM - 08:00 PM
Saturday & Sunday 08:00 AM - 08:00 PM
FREQUENTLY ASKED QUESTIONS
Let us answer your questions! Do you have any questions about our products and services? Don't
worry, we got you covered! Floor Center has listed down all the frequent questions we get from our
customers. In case you have further questions that we haven’t answered here, let us know by sending
us a message at the contact us page.
WHERE CAN I ASK THE AVAILABILITY OF A SPECIFIC PRODUCT?
You may contact any Floor Center branch for product availability and prices of the FC
products you prefer. To locate the Floor Center stores nearest you, click "Location" on the
navigation bar above.
DO YOU SEND BROCHURES OR PRODUCT CATALOGS ONLINE?
Yes, just send us your request at
inquire@fcgroup.ph
or at the “contact us” tab and expect an email response within 24 hours.
WHY IS CERAMIC TILE ONE OF THE BEST OPTIONS FOR FLOORING?
Ceramic Tile is very durable and, if installed correctly, can last the lifetime of a home.
The design options have become limitless with various technologies being introduced in the
market. It also requires less maintenance and is a very safe, sanitary, and hygienic
surface.
WHAT TILES CAN YOU RECOMMEND FOR THE FLOORING OF WET ROOMS (BATHROOMS & SHOWER ROOMS)?
One of the most popular flooring options for bathrooms or wet areas is ceramic tile. It
offers a clean and classic look that's also extremely durable, waterproof, and
stain-resistant. To avoid slip-and-fall accidents in the bathroom, it's smart to choose a
tile that has more texture.
DO YOU OFFER INSTALLATION SERVICES?
No, but our FC staff will be glad to assist and educate any customer on the things needed
for a proper tile installation.
DO YOU SELL INSTALLATION MATERIALS AND OTHER ACCESSORY PRODUCTS?
Yes, Floor Center offers installation tools and other accessory products in order to
complete the tile projects. These tools include tile spacers, mud boards, putty knives,
wooden handle slickers, and tile cutters.
WHAT TYPE OF PAYMENTS DO YOU ACCEPT?
Floor Center accepts cash, credit cards (Mastercard, VISA, JCB, American Express), ATM/debit
cards, and bank transfers.
